Self Test – If the computer's operating system is Microsoft Windows then a Self Test can be performed. The printer manual can tell you which buttons to hold down since all printers are different. To perform a Test Page, you will usually need to hold down a few buttons on your printer. Printer Test Page – A printer can print a Test Page which will help you in figuring out if it is actually working or not. Refer to your printer manual on how to print a test page directly from the printer. This can help determine whether you have a software printer problem or a physical printer problem. ![]() The printer should be able to print out a test page regardless of whether or not it is connected to the computer. If you have done so and the printer is still not working, try printing out a test page. Be sure that the ink cartridge was inserted into the printer securely. An ink/toner cartridge problem may arise if it is low on ink/toner or if new ink/toner has just been inserted incorrectly or it hasn't yet been calibrated. On more expensive models, an LCD screen will be more specific with the error message. Ink/Toner Issues – If there is an issue with the ink/toner cartridge, usually an indicator light will flash. Refer to the printer manual which will tell you how to open up the machine so that the paper can be removed properly. The paper will need to manually be removed. Sometimes paper will get caught in the printer while printing because it didn't grab the paper properly. Paper Issues – Always make sure your printer has paper. Also, some more advanced printers (meaning expensive) will have an LCD screen that will give you more information as well as provide greater level of customization. It will be able to tell you what each color light on the printer means. The printer comes with instructions so if you cannot resolve an issue using these steps, refer to the printer manual. Different printers have different lights, which can mean different things. It can also be caused by other issues depending on the printer. The error is caused by either a paper jam or an ink/toner cartridge issue. Often times when a printer has an error it will give off an orange/amber or red flashing light. It should be a solid green and not flashing. Most modern printers connect to the PC using a USB (data) cable.Įrror While Printing – Once the printer has been setup, there should be a green light indicating it is on and ready to print. ![]() The data cable will usually connect straight to the computer, usually on the back of the tower, to an available USB port. If not connected properly, the printer will not work. ![]() For the data cable, you will want to be sure that this is plugged in properly as well-one end connecting to the printer, the other end connecting to the computer. When the power cable has been connected, usually the printer will have a light indicating that it is working. One acts as a power cable while the other one is called a data cable. The manufacturer of the printer should be contacted because as you may need a repair or replacement.Ĭonnected Incorrectly - Generally, a printer will have two cables that come along with it. If the printer still appears not to have any power, chances are you have a serious issue. Do this by verifying each end of the power cable is securely connected to the printer and to the outlet. In that case, check to be certain the power plug is properly plugged into a surge protector (recommended) or wall outlet. Some printers (usually cheaper models) will not have any sort of light telling you it has power. When a printer is on, it will have some sort of light, usually green, letting you know it is currently on. Power Indicator – Make sure the printer is on by looking for the printer's power indicator. Sometimes it can be hard to tell if the printer is on, whether cables are connected properly, and/or if the OS is correctly recognizing the printer. Although a printer is not required to run a computer, if you are looking to put data on paper you will need the printer to work.
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